These terms explain how Medicaza works, what we promise, and what we ask of you when you shop with us.
Medicaza is an online pharmacy and wellness store selling everyday health products, vitamins, natural supplements, personal care items, and first aid supplies. We deliver within South Africa and aim to provide clear product information so you can make informed decisions about your health.
You agree to provide accurate delivery and contact details when placing an order. Products are intended for personal use, and you should always read the label and follow the usage instructions provided. If you are unsure whether a product suits your condition, consult a healthcare professional before purchase.
We commit to describing products accurately, storing them properly, and dispatching orders within the timeframes shown at checkout. We take care to keep your personal information secure and only use it to process your order and improve our service.
Medicaza is not liable for any indirect or consequential loss arising from the use of our products, including allergic reactions or interactions with medication, unless caused by our negligence. Our total liability for any claim is limited to the amount you paid for the product in question.
You may cancel an order before it has been dispatched by contacting us at info@medicaza.com. For health and safety reasons, we cannot accept returns on opened supplements or personal care items unless they arrive damaged or faulty. If there is a problem with your delivery, let us know within 7 days.
We may update these terms from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page, and continued use of the site after changes are posted means you accept the updated terms.
For questions about these terms, your order, or any product, reach us at info@medicaza.com or call 0161429389. Our address is 67701 Kgomotso Road, Monicaburgh, LP 7123.