Review your order

Check the items you selected, confirm your delivery details, and let us know the best way to reach you. We'll prepare your health essentials and send them your way.

01

Selected items

Vitamin D3 1000 IU (90 softgels), Zinc + Vitamin C effervescent (20 tablets), and a compact first aid kit with plasters, antiseptic wipes, and burn gel. All items are in stock and packed in recyclable packaging.

02

Delivery details

Standard delivery to 67701 Kgomotso Road, Monicaburgh, LP 7123. Orders placed before 14:00 on weekdays are dispatched the same day, with delivery within 2–4 working days in major cities.

03

Contact preference

We'll confirm your order by phone at 0161429389 or email at info@medicaza.com. Choose SMS updates for delivery tracking, or email if you prefer a written record of your purchase.

04

Confirmation

Once you submit this request, our team will verify stock and contact you within one business day to finalize payment and delivery timing. No payment is taken at this stage.

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Important Notes Before You Order

Please read these clarifications so you know exactly what to expect when buying from Medicaza. They cover product use, delivery, and your rights as a customer.

Health Advice Disclaimer

Our products are intended for general wellness and everyday health support. They are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your doctor or pharmacist before starting a new supplement, especially if you are pregnant, nursing, or taking prescription medication.

Product Availability

Stock levels change daily. While we keep our catalogue up to date, a product shown online may occasionally be out of stock when you place your order. In that case, we will contact you within one business day to offer a substitute or a full refund — your choice.

Delivery Area & Timing

We deliver to major cities and surrounding areas in South Africa. Standard delivery takes 2 to 4 business days, and express delivery is available at checkout for select suburbs. Delivery times start from the moment your order leaves our warehouse, not from the moment you place it.

Storage & Expiry

All supplements and personal care items should be stored in a cool, dry place away from direct sunlight. Check the expiry date on each package when it arrives. If you receive a product that expires within 60 days, contact us and we will replace it at no cost.

Returns & Refunds

For health and safety reasons, we cannot accept returns on opened supplements, vitamins, or personal care items unless the product is faulty or damaged. Unopened items can be returned within 14 days of delivery. Email us at info@medicaza.com to start the process.

Contact & Support

Our team is available Monday to Friday, 8:00 to 17:00. Call us at 0161429389 or visit our store at 67701 Kgomotso Road, Monicaburgh, LP 7123. We are happy to help with product questions, order tracking, or anything else you need.

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